Return Policy
At Archive 84, we appreciate your support and are committed to delivering a smooth shopping experience. As a small business, every order matters, and we aim to resolve any issues quickly.
Our Sustainability Commitment
To minimise waste and reduce our environmental impact, we do not accept returns/exchanges for size changes, change of mind, personal preference or incorrect purchases. Each return increases carbon emissions and packaging waste, so we encourage customers to review all product details carefully before ordering.
Undelivered Orders
If your order fails to deliver on the first attempt (as confirmed by the carrier), we’ll arrange a one-time complimentary reshipment. If the reshipment also fails, we will issue a full refund once the carrier confirms non-delivery.
Delivery Issues
If you believe there is a delivery issue or wish to request a refund under the above terms, please email archive84shop@gmail.com promptly.
Lost or Stolen Packages
We are not responsible for packages marked as "Delivered" by the carrier but not received. Please monitor your tracking, ensure someone is available for delivery, or arrange a secure drop-off location.
Contact Us
For assistance or questions about this policy, email archive84shop@gmail.com.